Our Commitment To Privacy: Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information, practices and the choices you can make about the way your information is collected and used.
The Information We Collect: This notice applies to all information collected or submitted on this website. On some pages, you can order products, make requests, and register to become a member. The types of personal information collected at these pages are:
Delivery Period: Following receipt and clearance of payment, all purchases will be posted within two working days.
All parcels are dispatched via a method which must be signed for upon receipt (ensuring we can confirm the parcel was received by the customer).
Payment Methods: We accept major credit / debit cards (except american express) via our payment gateway (Sage Pay).
Online Orders & Card Security: All credit / debit card orders placed online are made on a secure, encrypted server to ensure the privacy and security of your information. All payment transactions take place on the secure encrypted server of our payment processor (Sage Pay) - we never have access to your card details at any time.
Refunds: Customers have up to 28 days after the goods dispatch date in which to request a return and refund. Before returning any product(s) please contact us via e-mail or telephone.